Rezervations for REMITTANCE / EFT Bank Accounts
|Account Holder||Bank||Branch||Branch Code||Account No||IBAN|
|Gönül Dündar||T.İş Bankası||Antalya Kaş Şubesi||6275||0143752||TR33 0006 4000 0016 2750 1437 52|
FREQUENTLY ASKED QUESTIONS (FAQ)
No, your credit card information is not definitely recorded to our system. During the transaction, your information is asked to the bank as online and with the approval of the bank, the information of your credit card gets lost from the system.
After you fill the form and give order for the realization of the payment, the system connects to the bank as online and it realizes the transaction in the direction of your creditability with the security inquiry. During this transaction, your information cannot be kept at any places. The transaction is realized and finalized as online..
The online reservation presents different discount and/or installment options to you according to your method of payment. These advantages can only be used in the online reservation made over the internet.
You are required to get in touch with the reservation department of our facility where you make your reservation for changing the date of your online reservation. The telephone numbers and e-mail addresses of the related departments are mentioned in the “accommodation agreement”.
You are required to get in touch with the reservation department of our facility where you make your reservation for cancelling your online reservation. The telephone numbers and e-mail addresses of the related departments are mentioned in the “accommodation agreement”.
In case you cancel your online reservation, as it is also mentioned in the “accommodation agreement”, in the cancellations till 10 days left to the entrance date to the facility of the guest, all of the money is returned to the guest and 65% of it is returned to the guest between 5 and 10 days. If there are 5 days or less left to the entrance date to the facility of the guest, the return transaction cannot be realized.
The money return is deposited back to the card with which the guest makes the payment.
The mentioned discount and/or installment opportunities are valid only for the online reservations made on the internet and they are not used in the other payment options.
There is no requirement for you to confirm the online reservation that you have made. In case your reservation is realized, you can find your voucher in the e-mail address that you have mentioned and all details regarding your reservation on this voucher.
Yes, after your transaction is finished, an information message and your voucher in its attachment will be sent to the e-mail address that you have written while filling your information.
Taking a printout of your voucher that has been sent to you and bringing it with you will ensure the faster completion of your check/in formalities.
After making your online reservation, while coming to the facility for accommodation, you are required to bring the credit card with which you have made your reservation and all identity cards of all accommodating guests and your voucher if possible.
In terms of the credit card security, the system does not accept the reservations made for another person. Also, such an option is not possible as it is required for you to show the credit card with which the reservation is made to the reception officer during the entrance.